Stipend Privacy Policy

Last Updated: October 20, 2021

Stipend LLC (“Stipend,” “we,” “us,” etc.), provides an online platform and marketplace to allow athletes to create, price, and offer experiences (the “Platform”). Users (“you,” “your,” etc.) are then able to search for and book those experiences. The following Privacy Policy will help you understand how Stipend collects, uses, and shares your personal information so you can best exercise your privacy rights. If you do not agree with any part of this Privacy Policy, then we cannot provide the Platform to you, and you should stop accessing the Platform and deactivate your Stipend account.

Types of Personal Information Collected

When athletes register on the Platform we will collect their name, date of birth, email address, mailing address, physical address, cell phone number, driver’s license image, W-9, bank account, and other information that will assist us in providing both parties with a good user experience.

When users register on the Platform we will collect their name, date of birth, email address, mailing address, cell phone number, driver’s license image, and other information that will assist us in providing them with a good user experience. We will also request payment information upon booking requests.

We may also collect information such as IP address, geographical location data based on the IP address, service access times, statistics on page views, and any other automatically collected technical data that helps us understand and improve our user experience.

Information Changes

Athletes and users may change their information by logging into their account and editing the information attached to their profile.

How Athlete’s Personal Information is Used

We will use the information you provide during registration or when making a purchase in the following ways:

  • We will use your name, school, and athletic information in your public facing profile so users can best search for, browse, or view your services.
  • We will use your Driver’s License as a way to verify your identity when registering as a safeguard against identity theft. There may be other instances where your personal information is used to authenticate or verify your identity.
  • Contact information is gathered as a way to contact you to inform you of key information about your account, information about bookings, and to resolve issues. This information will not be shared with any third parties or users.
  • We may also use your information to contact you to inform you about our services or to gauge your interest in an offering.
  • Banking information is gathered to complete payments to you for completed transactions. W-9 information may be requested in order to fulfill tax reporting requirements.
  • To enforce agreements and policies in our Terms and Conditions and/or to comply with our legal obligations.

How User’s Personal Information is Used

We will use the information you provide during registration or when making a purchase in the following ways:

  • To remind you about a booking or any changes to it.
  • To ask for reviews of experiences or athletes.
  • To contact you about services or experiences you may be interested in.
  • To enforce agreements and policies in our Terms and Conditions and/or to comply with our legal obligations.
  • To process your payments in an expedited manner.
  • To follow up on an inquiry (email or phone).
  • To authenticate or verify your identity.

How Your Information is Protected

Stipend will implement and maintain appropriate technical and organizational measures to ensure an appropriate level of security of your personal information and to protect it against unauthorized or unlawful processing and against accidental loss, destruction, alteration, or disclosure for the purposes of the Service.

Cookies

Cookies are pieces of data which are received and transmitted by a User's device when they are using our Platform. Stipend, or our platform provider Sharetribe, may use cookies and similar techniques to provide functionality of the Services, to enhance the user experience, and to identify users and how they use the Services. The User may prohibit the use of cookies or remove cookies from the browser settings. However, cookies are an important part of how the Service works, so limiting the use of cookies may affect the functionality of the Service.

Sharetribe uses third party cookies for various purposes. We may use third party cookies for statistical purposes to compile anonymous, aggregated statistics, such as to estimate the number of Users and to detect which parts of the Service Users find most useful or identify features that could be improved. For such purposes, we use third party cookies, such as Google Analytics, to help analyze how our Users use the Service. The technical usage information (including IP address) generated by the cookie about use of the Service is transmitted to such third parties to compile statistical reports.

Sharetribe may also use third party cookies for marketing purposes to collect information about Users' browsing habits and to remember visits in order to make advertising more relevant to that User and to his or her interests.

Third Parties

Stipend does not sell, share, or provide any third parties your Personally Identifiable Information (PII) for any reason. We also do not include links to, or offer, third party products or services on our website or any other supporting sites.

The only exceptions to this are:

  • When required by law to comply with requests by competent authorities or in response to a subpoena, court order or other governmental request.
  • When we believe in good faith that disclosure is necessary to protect our rights, investigate fraud or to protect our Users’ safety or rights.

Aggregated data may potentially be sold or shared with third parties. This data will not include any Personally Identifiable Information, only aggregated user trends.

Data Breach

Stipend will take steps to ensure your personal information is treated securely and is in compliance with this Privacy Policy. However, due to no system being 100% secure, we cannot ensure or warrant the security of any information you provide to us. We will take appropriate safeguards to require that your personal information is protected. To the fullest extent permitted by law, we do not accept liability for an unauthorized disclosure.

By using our Platform and Services, or by providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s personal information breach, we will notify you electronically by posting a notice on our Platform and by sending an email to you within 7 business days.

CAN-SPAM

The CAN-SPAM Act establishes rules for commercial emails, gives users the right to stop emails from being sent to them, and penalties for any violations.

We may use your email address to:

  • Send you information, respond to questions, or ask you questions related to your account or bookings.
  • Send information and updates regarding your bookings.
  • Send information about our products or experiences.
  • Send users on our mailing list additional information after their original transaction has occurred.

To comply with CAN-SPAM, we will:

  • Not use misleading subjects or email addresses.
  • Identify an advertisement in a reasonable way.
  • Include the physical address of Stipend Headquarters.
  • Comply with opt-out and unsubscribe requests quickly.
  • Allow recipients to unsubscribe by using the link at the bottom of each marketing email.

If you ever would like to unsubscribe from receiving marketing emails, you can also email us at info@stipend.live.

California Privacy Acts

Under the California Consumer Privacy Act (“CCPA”), California consumers have the following rights, which can be exercised directly or in certain cases, through an authorized agent:

-Right to Know. California customers have the right to request information about the categories and sources of Personal Information we collect, our purposes for collecting the information, and the types of third parties that receive that information. Details about our data collection, use and third-party disclosures can be found in this Privacy Policy. In addition, you have the right to request a copy of your Personal Information. You may exercise this right once every 12 months by sending a request to info@stipend.live.

-Right to Delete. California customers have the right to request that we delete some or all of the Personal Information that we have about you, subject to certain exceptions (i.e. complete transactions, honor opt-outs, prevent fraud, spam, and other abuse, comply with our legal obligations, cooperate with law enforcement, and to exercise and defend our rights). You may exercise your right to delete by contacting us at info@stipend.live.

-Right to Opt Out of Sale of Personal Information. California customers have the right to opt out of the sale of your personal information, and to request information about whether we have sold your personal information in the past 12 months. We do not sell personal information, and we do not plan to do so. Should that ever change, we will notify you and provide an ability to opt out as required.

-Non-Discrimination. We won’t discriminate against you because you exercise any rights herein.

To exercise your rights to know and delete, we must be able to verify your identity as the owner of the Personal Information you are inquiring about. We will not be able to fulfill your request until we can do so. In general, we verify identity by confirming that you are the owner of the email address associated with the Personal Information. An authorized agent submitting a request on your behalf must also have access to the email address associated with the Personal Information, along with sufficient evidence that you have authorized that person to submit the request on your behalf.

California Online Privacy Protection Act (CalOPPA) requires commercial websites and online services to post a privacy policy. The law requires any person or company in the United States that operates a website collecting Personally Identifiable Information from California consumers to post a privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

According to CalOPPA, we agree to:

  • Users can visit our site anonymously.
  • Our privacy policy will be accessed via a link on our home page.
  • Our Privacy Policy link includes the word 'Privacy' and will be easily found on the page specified above.

You can find more detail at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

Children’s Online Privacy Protection Act

The Children's Online Privacy Protection Act (COPPA) puts parents in control of the collection of personal information from their children under the age of 13. The Federal Trade Commission, United States' consumer protection agency, enforces COPPA, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

If you are a parent or guardian and believe your child has uploaded personal information to our Platform without your consent, you may contact us as detailed in “Contact Us” below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and will terminate the child’s account if applicable.

Privacy Policy Changes

We reserve the right to modify the Stipend Privacy Policy at any time. Revisions to the policy will take effect immediately upon its posting. If any significant changes are made then we will notify you. Your usage of the Platform represents your agreement with this Privacy Policy and any revisions, updates, or modifications.

Contact Us

If you have any questions regarding this Privacy Policy you may contact us at info@stipend.live.